Support That Delivers
In heavy civil construction, technology is only as powerful as the support behind it. At AGTEK, we don’t just offer software—we offer a partnership. Our support team is a key reason contractors choose AGTEK’s construction takeoff software and stay with us.
Real people. Real answers. Real fast.
When you contact AGTEK, you’re not routed through endless menus or left waiting for a response. You get real people—industry experts who understand your challenges and are ready to help. Whether it’s a quick question or a complex issue, our team responds with urgency and clarity.
We’re not just reactive—we’re proactive. We anticipate your needs, offer guidance, and help you get the most out of your investment. That’s why our customers often say we feel more like a partner than a vendor.
Every hour saved matters
Exceptional support isn’t just a nice-to-have—it’s a smart investment. AGTEK’s responsive and knowledgeable team helps you:
- Avoid costly downtime
- Reduce rework
- Accelerate onboarding and training
- Maximize your software’s capabilities
Some providers may leave you to figure things out on your own—but at AGTEK, you’re never alone. We stand behind our takeoff and estimating software with a team that’s field-ready and customer-first.
Training built for you
AGTEK offers a full spectrum of training options to fit your schedule, experience level, and learning style:
- Self-paced video lessons in our Community for quick, foundational learning
- One-on-one web-based training with AGTEK experts
- Hands-on classes in Livermore and Atlanta for beginner to intermediate users
- Advanced online training for experienced users looking to go deeper
- Seminar-style sessions and boot camps for specialized topics like Materials and Underground
All training is designed to help you get the most out of your investment—whether you’re just starting out or optimizing complex workflows.
To keep your skills sharp and your workflows efficient, AGTEK offers a monthly webinar focused on practical topics that help you get the most out of your software. Plus, our weekly Tech Tips deliver quick, actionable insights straight to your inbox—perfect for solving everyday challenges and discovering new ways to work smarter.
A true partnership
AGTEK’s support goes beyond troubleshooting. We help you optimize construction workflows, train your teams, and stay ahead of industry changes. And with optional integrations like Materials and Underground available in Gradework, our team is here to help you unlock even more time savings and efficiency—on your terms.
Brandon Belcher of Southeastern Site Development recently shared his experience with AGTEK support, highlighting the team’s exceptional dedication:
AGTEK support is always available when we needed help—not just offering basic assistance but consistently going the extra mile. Their thorough guidance and willingness to dive deeper into our questions made a real difference. It was incredibly helpful, and we got a ton out of it.
AGTEK’s phone support is available Monday–Friday from 5 a.m. to 5 p.m. PST at 800-248-3527, and our Community portal gives you 24/7 access to manuals, videos, webinars, and tech tips—all in one place.
AGTEK isn’t just a software provider. We’re your construction tech partner.